+31 6 21 49 35 34 info@misternata.com

Terms & Conditions

  1. Intro

Mister NATA, established in Amsterdam, the Netherlands, Chamber of Commerce number _, has compiled the following General Terms and Conditions.

Mister NATA  reserves the right to change and / or supplement the General Terms and Conditions.

  1. Distance Purchase Act

Mister NATA declares the Distance Purchase Act applicable to the General Terms and Conditions.

  1. Definitions

In these general terms and conditions, the following terms are understood to mean:

Buyer: the natural person, partnership, company, legal entity or private individual who has instructed Mister NATA to perform a service.

Services: The service offered by Mister NATA is the sale and delivery of Portuguese products throughout the Netherlands.

  1. Offer and agreement

4.1 An agreement is concluded when the buyer accepts the offer of the Mister NATA, places an order and a confirmation is sent to the email address specified by him / her. The agreement can be revoked by Mister NATA if the buyer does not fulfill his obligations or has failed to do so in the past. Mister NATA recognizes this agreement when one of the following circumstances is met:

  • The potential Buyer has entered the data on the appropriate input screen of the internet site and the relevant data has been sent electronically to the Mister NATA. These data have been received by the Mister NATA. 
  • The potential buyer has expressly indicated by telephone and / or e-mail that he / she is entering into an agreement with the Mister NATA.

 

4.2 Textual, visual and verbal expressions of the Mister NATA are displayed as accurately as possible. The Mister NATA cannot guarantee that all information corresponds with the actual product. Deviations, provided they are within reasonable proportions, cannot in principle be a reason for compensation and / or dissolution of the agreement.

  1. Prices

5.1 All prices on this website are expressed in Euros and include VAT.

5.2 The buyer owes the amount that the Mister NATA makes known during the checkout. Any errors in the calculation can be corrected by theMister NATA after the transaction.

5.3 Special offers are only valid while stocks last.

  1. Payment

6.1 The buyer can pay for his order by means of Ideal. All Dutch banks are affiliated with this.

6.2 Any (extra) judicial costs that are related to non-compliance with the payment obligation will be borne by the buyer.

  1. Delivery and delivery time

The order will be delivered as soon as possible, via PostNL. The delivery must be delivered within 30 days after the specified delivery date. The stated delivery time is only an indication, therefore no rights can be derived from it.

  1. Reflection period, cancellation and exchange

8.1 If the buyer has ordered something, but on closer inspection does not want to have it, they will in many cases return the product to Mister NATA within 14 working days after delivery. During this 14-day cooling-off period, the buyer must handle the product and packaging with care. The buyer may only unpack or use the product to the extent necessary to determine the nature, characteristics and functioning of the product. The starting point is that the buyer may only handle and inspect the product as you would in a store. Preferably, the buyer returns the product in the physical store of Mister NATA, but return by post is also possible.

8.2 Due to the limited product life, Mister NATA cannot take back fresh products. Fresh products include: meat, fish, frozen products, dairy and cheese. There is often a better solution than returning, so the buyer is advised to always contact Mister NATA in advance.

  1. Force majeure

9.1 In case of force majeure, the Mister NATA is not obliged to fulfill its agreement with the buyer. Mister NATA is entitled to suspend its obligations towards the buyer until after the duration of the force majeure.

9.2 Force majeure is understood to mean any circumstance independent of the Mister NATAthat prevents the fulfillment of its obligations towards the Buyer in whole or in part. These circumstances include strikes, fire, business disruptions, power disruptions, disruptions in a (telecommunication) network or connection or communication systems used and / or the unavailability of the internet site at any time, non-delivery or late delivery from suppliers or other engaged third parties and the lack of any government permit.

  1. Personal data

This internet site contains a privacy statement. In accordance with this statement, Mister NATA handles the personal data of its customers.